Archive Response

You can archive the response instead of deleting it, which will allow you to restore the archived response in the future as needed. The system will not display the archived responses in the search results when the user searches in the Response Library.

Open the response that you want to archive and click the Archive button. The system will archive the current active response version and the status of the Response and the Active Response Version will be changed to Archived.

You can always restore the archived response by clicking the Edit as Draft button. It will create a new draft response version for you to edit and publish.

If you already have a draft version of the response available, the system will display an alert message with a link to the draft version, which you can review.